Payment

Payment

Below you will find information about the accepted methods of payment:

PayPal
If you pay by PayPal, the merchandise will generally ship immediately. You need a PayPal account
for payment by PayPal. This payment method is generally completely free of charge for you.

Advance payment
In the case of advance payment, payment must be made immediately after ordering. The order will
not be accepted and merchandise will not be shipped until payment has been received. If the
purchase price and shipping costs have not been credited to our account within 5 business days of
receipt of the order by grubenhelden.de, grubenhelden.de reserves the right to cancel the order.

SOFORT banking/DIRECTebanking
SOFORT banking/DIRECTebanking is a direct online payment method. Immediately after
completion of the bank transfer order, we receive confirmation in real time. We can immediately
ship in-stock items, and you receive your purchases more quickly. The entire process is certified by
Germany's largest quality and security institute, TÜV, according to best-practice data privacy
standards.

Credit card
We accept the following credit cards: VISA and MasterCard. This payment method requires entry
of the card holder's name, the credit card number, the expiration date, and the security code. The
information is encrypted prior to transmission and automatically deleted afterwards. The card will
be charged after the merchandise has been shipped. Your credit card information will be
transmitted using SSL encryption technology. This high security standard ensures that your
purchase from Grubenhelden by credit card is safe. Credit card processing is carried out by
PAYONE GmbH · Fraunhoferstraße 2-4 · 24118 Kiel, Germany - Company headquarters: Kiel -
Kiel District Court HRB 6107 - Managing Director: Carl Frederic Zitscher, Jan Kanieß - A member
of Sparkassen-Finanzgruppe.